Correlate support load with the product changes that actually caused it.

Replystack keeps customer conversations at the center of how your team works. The Seyuna integration pulls that data into your knowledge graph and links it to everything else in your stack: account history, product usage, billing signals, and team activity. One connected record, fully resolved and always current.

How it works

Connect your Replystack workspace and choose which objects and fields to include. Cortex ingests the data using a scheduled sync and resolves it against matching records from every other connected source. Relationships map automatically, so the information becomes queryable in Ask without exports, joins, or manual schema work.

Configure

A workspace admin can manage the Replystack connection from the integrations panel in settings. Source scope, field mapping, and sync behavior are configured per workspace. Historical data is included on first connection, while permissions and retention continue to follow your existing policies.