These Terms of Service (the “Terms”) form a binding agreement between Seyuna Inc., a Canadian federal corporation (corporation number 1412077-9) with an address at 7030 Woodbine Ave, Suite 500, Markham, Ontario L3R 6G2, Canada (“Seyuna,” “we,” “us,” or “our”), and the individual or entity accepting these Terms (“Customer,” “you,” or “your”).

If you accept these Terms on behalf of an organization, you represent that you have authority to bind that organization. By creating an Account, clicking to accept, purchasing a Subscription, or accessing the Services, you agree to these Terms. If you do not agree, you must not use the Services.

The Acceptable Use Policy and Refund and Cancellation Policy form part of these Terms. The Privacy Policy describes our handling of personal information. The Data Processing Addendum applies where Seyuna processes Customer Personal Data on your behalf.

1. Definitions

For purposes of these Terms:

• “Account” means the account through which you access the Services.
• “Authorized User” means an individual whom you authorize to use the Services through your Account or organization.
• “Customer Application” means a website, application, project, or other output that you create, host, preview, or publish using the Services.
• “Customer Data” means prompts, instructions, source code, files, personal data, and other content submitted to or stored through the Services by or for you. Customer Data does not include Usage Data or Seyuna Materials.
• “Fees” means the amounts payable for a Subscription, Usage Units, or other purchased Services as disclosed in an Order, excluding taxes.
• “Input” means Customer Data submitted to an artificial-intelligence feature to request a result.
• “Order” means the checkout page, order form, or other ordering flow that identifies a Subscription, Fees, billing period, and included Usage Units.
• “Output” means code, text, images, or other material generated for you by an artificial-intelligence feature of the Services.
• “Services” means Seyuna’s AI-assisted application-building, project storage, preview, publication, and related services made available under these Terms.
• “Seyuna Materials” means the Services, software, interfaces, documentation, templates, trademarks, and technology provided by Seyuna, excluding Customer Data and rights assigned to you in Output under Section 6.
• “Subscription” means paid access to a plan for the period stated in an Order.
• “Usage Data” means technical and operational data concerning performance, security, reliability, feature operation, and use of the Services. Usage Data does not include the substantive content of Customer Data.
• “Usage Unit” means an included service entitlement, such as an AI turn, that is measured against a plan allowance.

2. Access to the Services

Subject to these Terms and the applicable Order, Seyuna grants you a limited, non-exclusive, non-transferable, non-sublicensable right during the Subscription or Account term to access and use the Services for lawful personal or business purposes, including to create and operate Customer Applications and permit their intended end users to access them.

The features, limits, support, and Usage Units included in a plan are those stated in the applicable Order or plan description. We may improve, modify, replace, or discontinue features. If a change materially reduces a core paid feature during an already-paid period, we will provide the notice or remedy required by applicable law.

Signup and checkout are available only in the locations offered through the Services. We may restrict a location, transaction, or feature where required by law or where we cannot lawfully or reliably provide it.

Seyuna does not accept new Accounts from customers whose ordinary service location is Quebec or initial Subscription purchases billed to an address in Quebec. An otherwise eligible existing customer temporarily visiting Quebec may continue to access and manage the Account and Subscription and use all legal-rights channels.

Domain registration, acquisition, transfer, or resale through Seyuna is not part of the Services unless Seyuna presents a separate domain checkout and agreement for acceptance. Connecting a domain that you already control does not make Seyuna the domain registrar.

3. Eligibility, Accounts, and Organizations

You must be at least 18 years old, have reached the age of legal majority where you live, and have legal capacity to enter these Terms. You must provide complete, accurate, and current Account, location, and billing information.

You are responsible for safeguarding credentials and authentication methods and for all activity carried out through your Account by you or your Authorized Users. You must promptly notify security@seyuna.com of suspected unauthorized access. Accounts and individual credentials may not be shared by multiple people.

An organization owner or administrator may invite and remove Authorized Users and control their access to organization projects. Authorized Users may view, modify, export, or delete shared Customer Data to the extent permitted by their assigned role. You are responsible for assigning appropriate permissions and for the acts and omissions of your Authorized Users.

Seyuna may rely on the organization ownership and role records maintained in the Services. We may require objective evidence of authority before transferring ownership or changing access, but we are not required to adjudicate private ownership, employment, or agency disputes.

You must not use false information, a nominee, virtual location, VPN, or other means to evade a location, sanctions, tax, payment, or eligibility control.

4. Customer Data

As between you and Seyuna, you retain all right, title, and interest in Customer Data. You grant Seyuna and its service providers a worldwide, non-exclusive licence to host, reproduce, transmit, format, modify, and display Customer Data solely to:

1. provide, maintain, secure, and support the Services in accordance with your instructions;
2. prevent or address fraud, abuse, security incidents, or technical failures; and
3. comply with applicable law and valid legal process.

This licence is limited to the purposes above and ends when the relevant Customer Data is deleted from active systems, subject to backup cycles, legal holds, security records, and other lawful retention described in the Privacy Policy and Data Processing Addendum.

You represent and warrant that you have all rights, permissions, notices, consents, and lawful bases required to submit Customer Data, instruct its processing, and make it available through a Customer Application. You must not submit payment-card data outside designated hosted payment fields or submit health information, biometrics, government identifiers, children’s data, or other specially regulated data unless a Seyuna feature expressly authorizes and documents that use.

Seyuna treats non-public Customer Data as confidential and will use or disclose it only as permitted by these Terms, the Privacy Policy, the Data Processing Addendum, or applicable law.

5. Customer Applications and end users

You, and not Seyuna, are the creator and publisher of each Customer Application. You are responsible for its operation and for all content, products, services, representations, and transactions made available through it. This responsibility includes:

• providing accurate end-user terms, privacy notices, cookie choices, consumer information, and contact details;
• establishing a lawful basis for collecting and using personal data and responding to end-user rights requests;
• maintaining appropriate security, access controls, backups, and testing;
• meeting accessibility, advertising, intellectual-property, product, and sector-specific requirements; and
• ensuring that any third-party service, model, code, or integration you select may lawfully be used for the intended purpose.

Seyuna is not a party to a transaction between you and an end user of your Customer Application. You may not represent that Seyuna sponsors, endorses, certifies, or is responsible for your Customer Application.

Where Seyuna processes personal data on your behalf in connection with a Customer Application, you are the controller or business, or a processor acting for another controller, and Seyuna acts as your processor, service provider, or subprocessor as applicable. The Data Processing Addendum governs that processing.

A Seyuna-provided project address or subdomain is a revocable service identifier and does not give you a registered-domain or other property right. Seyuna may change or withdraw it where reasonably necessary to address infringement, impersonation, security, or a service change, with notice where reasonably practicable.

6. AI features and Output

You may provide Input and receive Output through the Services. As between you and Seyuna, and to the extent permitted by law, Seyuna assigns to you any right, title, and interest that Seyuna obtains in Output generated for you. This assignment does not include Seyuna Materials or third-party and open-source components contained in or used by the Output.

Output may be inaccurate, incomplete, insecure, biased, non-unique, or subject to third-party rights and licences. Similar Input can produce similar Output for different customers. You are responsible for independently reviewing, testing, and validating Output before using or publishing it, including for accuracy, security, accessibility, legal compliance, and applicable package or open-source notices.

Output does not represent Seyuna’s views and must not be relied on as legal, medical, financial, or other professional advice. The Services are not designed to make solely automated decisions that determine a person’s eligibility for employment, credit, insurance, housing, education, healthcare, legal services, or another essential service.

Seyuna does not use Customer Data to train general-purpose artificial-intelligence models. Our use of service providers to generate Output is described in the Privacy Policy and Service Providers page.

7. Acceptable use

You and all Authorized Users must comply with the Acceptable Use Policy. You must not use the Services to violate law or third-party rights; interfere with the Services; bypass security, eligibility, payment, or usage controls; or enable another person to do so.

You are responsible for reviewing Output and Customer Applications before deployment and for promptly ceasing any use that violates these Terms or the Acceptable Use Policy.

8. Third-party services and components

The Services rely on third-party infrastructure, artificial-intelligence, authentication, database, communications, payment, and tax services. Seyuna’s current service providers and their data-processing functions are identified on the Service Providers page.

The Services may also allow you to enable a third-party integration or include third-party or open-source software in a Customer Application. Your use of a customer-selected integration or component may be governed by separate terms and licences between you and that provider. Seyuna does not control, and is not responsible for, the independent acts, availability, or terms of a third-party service that you elect to use.

9. Fees, taxes, and Usage Units

Fees are charged in advance for each billing period unless an Order states otherwise. Before you authorize payment, the Order identifies the plan, material features, price, currency, applicable tax, billing period, and automatic-renewal terms. Payment is processed by the provider shown during checkout. The payment provider is not the seller of the Seyuna Subscription; Seyuna remains responsible for the sale, customer support, and refunds.

You authorize Seyuna and its payment provider to charge the payment method you submit for the Fees and taxes disclosed in the Order. You must keep billing information current. If payment fails or is reversed, Seyuna may suspend paid features after any notice or cure period required by law.

Usage Units are limited contractual rights to use specified features. They are not money, deposits, securities, stored value, or transferable property and have no cash value. A successfully applied AI turn consumes one Usage Unit. If Seyuna identifies the turn as heavy and displays that classification before applying the result, the turn consumes three Usage Units. The Order or plan description states the allowance and any reset, rollover, and expiry rules. Seyuna will not charge an overage unless you separately authorize a clearly disclosed top-up, add-on, or usage charge.

Seyuna will calculate and collect taxes that it is required to charge. You are responsible for accurate billing, location, tax-identification, and exemption information and for taxes that applicable law places directly on you.

10. Renewal, cancellation, and refunds

A paid Subscription renews automatically each month at the recurring price disclosed in the Order until cancelled. The minimum paid commitment is one monthly billing period unless you expressly accept a different term in an Order. A price change applies only from the date stated in the required notice and subject to any consent or cancellation right required by law.

You may cancel through the billing page or by contacting billing@seyuna.com. Cancellation takes effect when Seyuna receives a request that reasonably identifies the Subscription and prevents any renewal charge submitted for processing after receipt. Paid access ordinarily continues through the end of the current billing period. Account deletion and Subscription cancellation are separate requests.

Fees are refundable only as stated in the Refund and Cancellation Policy, an applicable Order, or mandatory law. Nothing in these Terms limits a non-excludable withdrawal, cancellation, refund, conformity, or consumer-guarantee right.

11. Intellectual property and feedback

Seyuna and its licensors retain all right, title, and interest in the Seyuna Materials and Usage Data, including all related intellectual-property rights. Except for the limited access right in Section 2 and the Output assignment in Section 6, no right is granted by implication, estoppel, or otherwise.

You must not copy, resell, sublicense, reverse engineer, or create a derivative of the Services; remove proprietary notices; access the Services to build a competing service; or benchmark the Services for public competitive publication without prior written consent, except to the extent applicable law does not permit the restriction.

If you voluntarily provide suggestions or feedback, you grant Seyuna a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate it without restriction or payment. This does not permit Seyuna to identify you publicly or disclose non-public Customer Data or confidential information.

12. Confidentiality

For a business Customer, “Confidential Information” means non-public information disclosed by one party to the other that is marked confidential or reasonably should be understood as confidential. Customer Data is your Confidential Information. Confidential Information excludes information that the recipient can demonstrate was lawfully known without restriction, independently developed, received lawfully from a third party, or made public without breach.

The recipient will use Confidential Information only to perform or exercise rights under these Terms, protect it using reasonable care, and disclose it only to personnel and service providers who need it and are subject to confidentiality obligations. A legally compelled disclosure is permitted, provided the recipient gives advance notice where lawful and reasonably assists efforts to protect the information.

13. Suspension and termination

Seyuna may restrict Customer Data, a Customer Application, a feature, or an Account where reasonably necessary to protect people or systems, investigate a suspected violation, enforce these Terms, address non-payment, or comply with law. We may act immediately where delay would create material risk or where notice is prohibited. Otherwise, where reasonably practicable, we will provide notice of the reason and an opportunity to cure or appeal.

You may stop using the Services at any time and may request Account deletion. You should export Customer Data required for your records before deletion or expiration of a Subscription. The Services are not a substitute for your own backup, and exported Customer Applications may require modification to operate elsewhere.

Upon termination, your right to access the affected Services ends. Termination does not relieve either party of obligations accrued before termination. Sections concerning ownership, confidentiality, payment, disclaimers, indemnification, liability, disputes, and any provisions that by their nature should survive will remain in effect. Data is handled after termination in accordance with the Privacy Policy and, where applicable, the Data Processing Addendum.

14. Disclaimers

To the maximum extent permitted by law, the Services, Output, and Seyuna Materials are provided “as is” and “as available.” Seyuna disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Seyuna does not warrant that the Services will be uninterrupted, error-free, or completely secure; that defects will be corrected; or that Output will be accurate, complete, unique, or suitable for your intended use.

These disclaimers do not exclude any statutory warranty, condition, guarantee, or remedy that cannot lawfully be excluded.

15. Indemnification by business Customers

If you use the Services for trade, business, craft, or professional purposes, you will defend and indemnify Seyuna and its officers, directors, employees, and affiliates against a third-party claim, and the reasonable losses and costs finally awarded or agreed in settlement, to the extent the claim alleges:

1. that Customer Data or a Customer Application infringes a third-party right or contains or facilitates unlawful conduct;
2. your material breach of Section 4, 5, or 7; or
3. your or an Authorized User’s fraud, wilful misconduct, or violation of applicable law or third-party rights.

Seyuna will promptly notify you of a claim, provide reasonable cooperation at your expense, and allow you to control the defence and settlement. You may not settle a claim in a manner that admits fault by or imposes a non-monetary obligation on Seyuna without our consent. This Section does not apply to the extent a claim was caused by Seyuna’s breach, negligence, or wilful misconduct and does not apply to a consumer where prohibited by law.

16. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or business opportunity, arising out of the Services or these Terms.

For claims that may lawfully be limited, Seyuna’s aggregate liability arising out of the Services and these Terms will not exceed the greater of CAD $100 and the Fees paid or payable by you for the Services during the 12 months immediately preceding the event giving rise to the claim.

The exclusions and cap do not apply to liability that cannot lawfully be limited, including fraud, wilful misconduct, or death or personal injury caused by negligence where applicable law prohibits limitation. They do not limit any non-excludable consumer, privacy, or statutory remedy.

17. Governing law and disputes

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles. The courts located in Ontario have non-exclusive jurisdiction.

If you are a consumer, this Section does not deprive you of mandatory rights or access to courts or regulators available under the law of your habitual residence. These Terms do not require arbitration or waive participation in a class proceeding where such a waiver would be invalid.

Before commencing a formal claim, either party may contact legal@seyuna.com and attempt in good faith to resolve the matter informally.

18. Changes to these Terms

Seyuna may update these Terms prospectively. We will post the updated Terms and identify their effective date. We will provide additional notice, and obtain fresh acceptance where required, before a material change takes effect. A change to these Terms does not by itself authorize a new charge or retroactively change the terms applicable to an earlier transaction.

19. General

These Terms, the incorporated policies, the applicable Order, and any signed agreement are the entire agreement concerning the Services. If an Order conflicts with these Terms, the Order controls only for its specific commercial terms. The Data Processing Addendum controls for Customer Personal Data processed on your behalf.

If a provision is unenforceable, it will be modified only to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver. You may not assign these Terms without Seyuna’s prior written consent. Seyuna may assign them in connection with a merger, reorganization, sale of assets, or transfer of the Services, subject to applicable notice and consumer rights.

Neither party is liable for delay caused by events beyond its reasonable control, except that this does not excuse a payment, refund, data-protection, or other obligation that applicable law does not permit the party to avoid.

Notices from Seyuna may be delivered to the email address associated with your Account, through the Services, or on the relevant public policy page. Headings are for convenience only.

20. Contact

Seyuna Inc.
7030 Woodbine Ave, Suite 500
Markham, Ontario L3R 6G2, Canada
support@seyuna.com
billing@seyuna.com
legal@seyuna.com